Download a Free Course Guide

Complete your details to receive a free course guide and to be contacted by an Ivy College Course Advisor.

Thank you for downloading a course guide.

One of our course advisors will call shortly to discuss your study options
If your course guide does not begin downloading automatically, click here.

Diploma of Practice Management (HLT57715)

With a formal qualification in practice management, you’ll be fully equipped to manage the administration and operations of a health centre or general practice.

About this course

Qualification

Diploma of Practice Management

Nationally recognised

Yes

NRT-Logo AQF-Colour-Logo-for-website1

National code

HLT57715

Course cost

$10,998 (i)

Delivery mode

Blended learning – online, with a difference.
Includes access to workshops and interactive support webinars.

Course duration

12 months (approx. 23 study hours/week) (i)
Self-paced (e.g. study faster, finish sooner)

Assessment

A variety of assessment methods form part of this course, including written assignments, case studies, project reports and practical observation and/or demonstration in a simulated environment and a real environment.

Start dates

Enquire today for 2017 courses

Awarded by

Study Group Australia Pty Ltd RTO Code 5806

  • Billing and Accounting

    Training Package Competency Alignment:
    - Manage health billing and accounting system (HLTADM004)

  • Budgets and Financial Plans

    Training Package Competency Alignment:
    - Manage budgets and financial plans (BSBFIM501)

  • Manage Risk

    Training Package Competency Alignment:
    - Manage risk (BSBRSK501)

  • People Management

    Training Package Competency Alignment:
    - Manage people performance (BSBMGT502)

  • Effective Teams

    Training Package Competency Alignment:
    - Lead and manage team effectiveness (BSBWOR502)

  • Recruitment, Selection and Induction

    Training Package Competency Alignment:
    - Manage recruitment selection and induction processes (BSBHRM506)

  • Continuous Improvement

    Training Package Competency Alignment:
    - Facilitate continuous improvement (BSBMGT516)

Workshops

Our unique blended learning model offers the ultimate flexibility. Study online at your own pace, supported by your trainer, then attend regular workshops at one of our training locations in NSW, VIC and QLD.

At the workshops you will:
(i) receive practical training on essential components of this course
(ii) develop and demonstrate the skills required of a qualified practice manager
(iv) access personal support from your trainer.

Note – if you are unable to access a work placement then attendance at these workshops becomes compulsory.

Interactive Support Webinars

At Ivy, we offer supplementary learning support through our optional interactive webinars. Designed specifically around your study plan, these regular online webinars cover subject specific content and provide an opportunity to interact with trainers, study coaches and your study peers in an online forum. Focusing on course theory and specific assessment tasks – each interactive support webinar is designed to equip you with the practical tools to help complete your course.

Student Support Team

Our friendly Student Support Team are available to assist you with any student administration enquiry. You may access this support by either logging into myIVY, telephone or email. (i)

Trainer Support

At Ivy we believe there’s no such thing as too much support.

Your experienced trainer is available to support you at every stage of the course. Upon enrolment you will be contacted directly by your trainer for a personal introduction. Throughout your studies you may contact your trainer with any course-related query by logging into myIVY, telephone, LiveChat or video conference – based on your needs. As you may be juggling study with work or other commitments your trainer is also available to assist at designated times outside of business hours.

If you would like additional support you also have access to one-day workshops, where you can gain one-on-one support from your trainer. (i)

Technical Support

The technical support team is available to assist you with password resets, myIVY features and functionality and other general technical enquiries.  Simply raise a support ticket through myIVY or telephone during business hours. (i)

Student Networking 

You will have many opportunities to interact with your course peers, including supporting each other via online discussion forums. Friendly debates can often turn into excellent learning opportunities! If attending the workshops you will meet your peers in person and may develop and build relationships that last well and truly past your course end date.

Entry requirements

To enrol in Diploma courses with Ivy College, you will need the ability to read and write English to at least Year 12 level.

To show evidence of this ability, you will need to have satisfied the following:

  • During the enrolment process, demonstrate that you have the skills and capability to succeed in the course at least to the level of Year 12 by providing a copy of your Australian year 12 certificate, or completing the Diploma Entry Test.

All students are also required to have a unique email address and access to a computer with an internet connection.

Technology requirements

Upon successful application, you will gain access to myIVY, your purpose-built learning management system, in order to complete your coursework and assessment tasks. To do this you will need access to a computer satisfying the following minimum systems requirements:

Operating system: Windows, Mac OS X, Linux

Software: Adobe Acrobat Reader (latest versions available for free download at Adobe website)

Internet: Supported browsers include Firefox 3+, Google Chrome 4+, Microsoft Internet Explorer 7 and 8, Opera 9+, Safari 3+ (download latest browser software for free online).  You will need a reliable internet connection, preferably Broadband (64 Kbit/sec or faster)

Access to a printer and digital camera/recording device may be required.

laptop_icon Log request in myIVY – 24×7
phone_iconTelephone Mon-Fri, 8am-8pm (AEST) plus Sat-Sun, 9am-5pm (AEST)
email_icon Email 24×7

laptop_icon Log request in myIVY – 24×7
phone_icon Telephone by appointment, including outside business hours
smiley_icon Face to face support at workshops (optional)

laptop_icon Log request in myIVY – 24×7
phone_iconTelephone Mon-Fri, 8am-8pm (AEST) plus Sat-Sun, 9am-5pm (AEST)

If you are an Australian citizen and meet the eligibility requirements, you may apply for VET FEE-HELP*. Study now, pay later.

Students are required to undertake a Work Placement of up to 75 hours and secure a suitable Workplace Supervisor within a practice environment. If needed, ivy can assist to secure students an appropriate work placement. Any student unable to access a work placement will be given the opportunity to practice, demonstrate and apply the required skills and knowledge at Ivy College Workshops.

Study hours include reading and understanding course material in myIVY, attempting practice activities, communicating with your trainer and completing assessment tasks.

Prices subject to change

Job Outcomes

Practice Manager

Practice managers are responsible for the administration and operations of a health centre or general practice. In this role your front-line management and leadership are essential to achieving the overall success of a practice.


Medical Receptionist

A Medical Receptionist’s duties can vary depending on the size of a clinic, however general responsibilities include greeting patients, scheduling appointments and other general administrative duties.


Office Administrator

An Office Administrator is responsible for supervising staff such as secretaries and office clerks, they may also tend to financial planning, record keeping and other managerial tasks for a smooth office operation.


Medical Claims and Billing Assistant

Medical Claims and Billing Assistants are responsible for assisting patients with billing and the timely submission of medical claims. They are required in hospitals, nursing homes and a variety of health care clinics.


Senior Receptionist

A Senior Receptionist is responsible for the management of a company’s reception, ensuring all visitors are attended too and that the company is represented in a friendly and professional manner.


Contact Us

1300 657 363

Our dedicated support team is here to help.
We're available from Mon-Fri (9am-5pm) AEST.

Download aJob Guide

Complete your details to receive a job guide and to be contacted by an Ivy College Course Advisor.

Thank you for your interest in Ivy College.

If your job guide does not begin downloading automatically, click here.

Please feel free to contact us if you have any further questions.

Download aEbook

Complete your details to receive a eBook and to be contacted by an Ivy College Course Advisor.

Thank you for your interest in Ivy College.

If your ebook guide does not begin downloading automatically, click here.

Please feel free to contact us if you have any further questions.

Request A Callback

Complete your details to be contacted by an Ivy College Course Advisor.

Thank you for your interest in Ivy College.

One of our Course Advisors will call you at the selected time.

Please feel free to contact us if you have any further questions.