Diploma of Salon Management (SHB50216)

The Diploma of Salon Management is perfect for anyone looking to master the practical skills to manage a spa, hairdressing or beauty salon.

About this course


Diploma of Salon Management

Nationally recognised


National code


Delivery mode

Online with practical assessments

Course duration

12 months (approx. 23 study hours/week) (i)
Self-paced (e.g. study faster, finish sooner)


A variety of assessment methods form part of this course including written assignments, presentations, portfolios of work, Supervisor Observation reports, video demonstration, role plays and projects. Students are also required to complete practical assessments with clients via work experience or Ivy workshops.

Awarded by

Accredited Courses Australia Pty Ltd RTO 90535

  • Recruitment Process

    Unit of Competency Name:
    - Manage recruitment selection and induction processes (BSBHRM506)

  • Business Finance

    Unit of Competency Name:
    - Manage small business finances (BSBSMB406)

  • Business Planning

    Unit of Competency Name:
    - Undertake small business planning (BSBSMB404)

  • Salon Leadership

    Unit of Competency Name:
    - Manage treatment services and sales delivery (SHBXPSM002)
    - Lead teams in a personal services environment (SHBXPSM001)

  • Salon Promotions

    Unit of Competency Name:
    - Promote a personal services business (SHBXPSM003)

  • HR Functions

    Unit of Competency Name:
    - Review human resource functions (BSBHRM404)

  • Salon WHS

    Unit of Competency Name:
    - Provide a safe work environment (SHBXWHS002)

  • Manage Sustainability

    Unit of Competency Name:
    - Develop workplace policy and procedures for sustainability (BSBSUS501)

  • Workplace Facilitation

    Unit of Competency Name:
    - Plan, organise and facilitate learning in the workplace (TAEDEL402A)

For some subjects, students are required to complete some practical assessments with clients in a simulated or real workplace. This may be undertaken through the following methods:

Work Placements

Work placements are not a requirement of the course however Ivy will support students who wish to undertake a placement in order to meet the practical assessment component of the course. Students are responsible for sourcing a suitable work placement.

Ivy Clinics

Clinics are available for a range of times and locations throughout the year. Students will be advised of upcoming clinics at least one month in advance.

At the clinics you will:

(i) receive practical training on essential components of this course
(ii) develop and demonstrate the skills required of a qualified beautician
(iii) meet the practical assessment with clients component of this course, and
(iv) access personal support from your trainer.

Student Support Team

Our friendly Student Support Team are available to assist you with any student administration enquiry. You may access this support by either logging into myIVY, telephone or email. (i)

Trainer Support

At Ivy we believe there’s no such thing as too much support.

Your experienced trainer is available to offer help and advice at every stage of the course, starting with a welcome telephone call during orientation. Throughout your studies you may contact your trainer with any course-related query by logging into myIVY, telephone, LiveChat or video conference – based on your needs. As you may be juggling study with work or other commitments your trainer is also available to assist at designated times outside of business hours.

If you would like additional support you also have access to one-day workshops, where you can gain one-on-one support from your trainer. (i)

Technical Support

The technical support team is available to assist you with password resets, myIVY features and functionality and other general technical enquiries.  Simply raise a support ticket through myIVY or telephone during business hours. (i)

Student Networking 

You will have many opportunities to interact with your course peers, including supporting each other via online discussion forums. Friendly debates can often turn into excellent learning opportunities! If attending the workshops you will meet your peers in person and may develop and build relationships that last well and truly past your course end date.

Entry requirements

The minimum age for students enrolling in the SHB50216 Diploma of Salon Management with Ivy College is 18 years at time of enrolment.

To enrol, you will need capability in English and mathematics to at least Year 12 level. To show evidence of this capability, during the enrolment process you will need to have satisfied the following:

  • Provide a copy of your senior secondary certificate in education or equivalent, or
  • Provide a copy of a nationally recognised diploma or higher qualification (completed within the last 5 years), or
  • Successfully complete the Entry Test

All students are also required to have a unique email address and access to a computer with an internet connection.

Technology requirements

Upon successful application, you will gain access to myIVY, your purpose-built learning management system, in order to complete your coursework and assessment tasks. To do this you will need access to a computer satisfying the following minimum systems requirements:

Operating system: Windows, Mac OS X, Linux

Software: Adobe Acrobat Reader (latest versions available for free download at Adobe website)

Internet: Supported browsers include Firefox 3+, Google Chrome 4+, Microsoft Internet Explorer 7 and 8, Opera 9+, Safari 3+ (download latest browser software for free online).  You will need a reliable internet connection, preferably Broadband (64 Kbit/sec or faster)

Access to a printer and digital camera/recording device may be required.

laptop_icon Log request in myIVY – 24×7
phone_iconTelephone Mon-Thu 8am-8pm (AEST), Fri 8am-6pm plus Sat 9am-5pm (AEST)
email_icon Email 24×7

laptop_icon Log request in myIVY – 24×7
phone_icon Telephone by appointment, including outside business hours
smiley_icon Face to face support at workshops

laptop_icon Log request in myIVY – 24×7
phone_icon Telephone Mon-Thu 8am-8pm, Fri 8am-6pm plus Sat 9am-5pm (AEST)

If you are an Australian citizen and meet the eligibility requirements, you may apply for VET FEE-HELP*. Study now, pay later.

Our unique blended learning model offers the ultimate flexibility. Study online at your own pace, supported by your trainer, plus you’ll have the option to attend regular workshops. The workshops are not compulsory and are available to you if you want the extra support.

Study hours include reading and understanding course material in myIVY, attempting practice activities, communicating with your trainer and completing assessment tasks.

Prices subject to change

Job Outcomes

Salon Manager

A salon manager combines beauty with business. A salon manager’s responsibilities may include supervising facility operations, customer satisfaction and managing employee schedules and performance.

Hairdressing Salon Owner

A Hairdressing Salon Owner combines the art of hairdressing and the science of running a business. A salon owner's responsibilities may include accounting, staff management, marketing and salon design.

Student Stories

Graduate Melissa Crossman Diploma of Beauty Therapy

“Studying online at Ivy College allowed me to study whenever and wherever I wanted. This made it so much easier as I didn’t have to cut shifts at work or sacrifice time with my family in order to complete my studies.”

Current Student Gemma Reid Double Diploma Beauty Therapy & Salon Management

“My study coach is amazing - she always makes time for me, helps me with my assessment questions and constantly keeps in touch to see how I'm going with it all! She is so encouraging. Thanks for the support!”

Graduate Stephanie Camm Diploma of Beauty Therapy

“Ivy has been great. I could study in my own time which is really helpful as a busy mum. My Trainer and Study Coach were fantastic! They really want to help and see me succeed which is so encouraging for me! ”

Contact Us

1300 657 363

Our dedicated support team is here to help.
We're available from:
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